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Shipping Policy

At 1000 Farms, we strive to ensure a seamless shopping experience for our customers, including a clear understanding of our shipping policies. Please review the following information regarding shipping:

Shipping Regions

We currently offer shipping services within India only. We are continually exploring options to expand our shipping reach.

Order Processing Time

Upon successful placement of an order, please allow 1–4 business days for order processing and verification. Orders placed on weekends or holidays will be processed the following business day.

Shipping Methods

We utilize trusted carriers to deliver your orders, offering standard and expedited shipping options. Shipping fees and estimated delivery times vary based on the chosen shipping method and destination.

Standard Shipping

Estimated delivery within 3–7 business days.

Expedited Shipping

Available for an additional fee, providing faster delivery within 1–3 business days.

Order Tracking

Upon order confirmation, customers will receive a shipping confirmation email containing tracking information. This enables real-time tracking of your package's delivery status at My Orders.

Shipping Charges

Shipping fees are calculated based on the total weight of the order, the selected shipping method, and the delivery address. Customers will view the applicable shipping charges during the checkout process before finalizing the order.

Undeliverable Packages

In the event a package is returned to us due to an incorrect address provided by the customer or failure to retrieve the package, we will contact the customer to arrange reshipment. Additional shipping charges may apply in these cases.

Shipping Restrictions

Certain items may have shipping restrictions in Cash on Delivery (COD) due to size, weight, or content regulations. Please review product descriptions for any shipping limitations.

Shipping Holidays

Our shipping services are subject to carrier holidays. Delivery delays may occur during these periods.

Contact Information

For any inquiries or assistance regarding shipping, please contact our customer service team at WhatsApp: +91 9821970824.

Policy Changes

1000 Farms reserves the right to update or modify this shipping policy at any time. Customers will be notified of any changes via the website or email communication.

By placing an order with us, you agree to abide by our shipping policy.

Thank you for choosing 1000 Farms for your shopping needs!

Return Policy

Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We also do not accept products that are used.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Partial Refunds (if applicable)

- Any item not in its original condition, damaged, or missing parts for reasons not due to our error.

- Any item returned more than 10 days after delivery.

Refunds (if applicable)

Once your return is received and inspected, we will notify you via email about the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet:

- First, check your bank account again.

- Then contact your credit card company; it may take some time before your refund is officially posted.

- Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at care@1000farms.co.in.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@1000farms.com 303801.

Return Shipping Address

To return your product, mail it to:

1000 Farms
Dasanaickenpalayam, Tamil Nadu
Email: care@1000farms.co.in

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.